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12 Jul 2021

Graduate Trainee-Bank Officer at KCB Bank

Job Description

Job Summary:

The incumbent will be contact person to customers on banking solutions. Responsible for advising bank customers on financial related issues. He/she will handle customers in a professional manner

Key Responsibilities:

  • Advise customers on financial related issues
  • Respond to customers on and about Banking Products and related customer queries
  • Offer quality cash services
  • To ensure that customer account and instruments details are correctly captured
  • Ensure that cheques presented are correctly captured
  • Ensure that the names of the payee tallies with the name of the account and the beneficiary account on the deposit slip
  • Ensure that cheques are properly drawn in all respects
  • Ensure that the payee number is correctly indicated on the reverse of all cheque deposits
  • Ensure that the deposit slips and the corresponding cheques have crossing stamp

Daily Responsibilities:

  • To receive and post cash deposits, cheque deposits and money orders
  • To make cash payments against authorized instruments.
  • To issue cheque-on-selves against covers
  • To give cash change
  • To ensure that cash held in the till is adequate
  • Lodge excess cash/currency in the strong room
  • Ensure that cash held in the till at the end of business day tallies with the user’s cash analysis report
  • Compile and submit cash returns in respect of own general ledger accounts.

Requirements:

Bachelor degree from any recognized institution

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